Benefits

Service Delivery

  • The main aim of CMIS works in line with the Government's IEG vision, to deliver an effective, transparent, open and accessible service, to users based both within the authority and the electorate at large in accordance with relevant standards.
  • CMIS delivers appropriate services in a consistent manner, with due regard for privacy, integrity and confidentiality.

Document Production and Management

  • CMIS allows for the production and publication of a calendar which can inform citizens about meetings.
  • CMIS helps to meet all the statutory requirements for agenda and decision publication as per the Local Government Acts.
  • Tighter control of the production of agendas, reports and minutes is gained through the documents being created from one central location.
  • CMIS allows users to locate the correct minutes, reports, agendas or resolutions quickly and easily through its advanced search capabilities.
  • Document templates can be prepared to your standard format with built in business intelligence.

Savings

  • Efficiency savings have been identified following the adoption of the system largely within printing and distribution, general meeting management, administrative duties, management reporting and dealing with external information queries.
  • Some CMIS clients have been able to identify print and distribution cost savings in the region of £60,000 per annum.

Communication

  • The public can access information from past Authority meetings, as well as daily updates of future meetings easily online for themselves, improving communication and customer service.
  • Feedback forms can be produced to enhance and encourage citizen interaction on Authority issues.
  • Due to democratic information being published online users can access information wherever they are located.
  • The public can sign up for notification emails to keep them up to date with democratic information and processes.
  • Current, historic and future views of Authority structure can be extracted.

Employee Benefits

  • CMIS has the facility to allow individuals to have their own website hosted within the system.
  • Specifically through CMIS Web Public, CMIS Mobile and CMIS Extranet services members and staff can easily work from home or away from the office base.
  • Employees can access critical information remotely and securely over any internet connection.

Productivity

  • CMIS ensures the highest quality and greatest output for the same effort.
  • CMIS eliminates the need for duplication of effort within the Authorities meeting management process.
  • Best practice sharing with other users and the opportunity to influence and shape the CMIS product development plan are achieved through CMIS user group support forums and meetings.
  • CMIS can map to current working practices reducing the impact of change.
  • An Authority's/organisation's policy and requirements are easily monitored through flagging via e-mail when a member has not attended meetings.
  • Flexible search capabilities allow users to locate the correct minutes, reports, agendas or resolutions quickly and easily.
  • CMIS can help Authorities to work in line with the Freedom of Information Act 2000, allowing them to be more open and transparent in dealings with the public by making information more readily available, therefore reducing time taken in dealing with FOI requests by publishing information about the decision making process online.
  • Access is limited to the appropriate level for the user, i.e. System Admin, Officers, Members, Citizens.
  • Council members, and others with the correct credentials, can access exempt information through logging onto the system which is denied to the public.

Customer Support

  • Users receive unlimited access to our dedicated service desk and technical support teams.

Security

  • Access is limited to the appropriate level for the user, i.e. System Admin, Officers, Members, Citizens.
  • Council members, and others with the correct credentials can access exempt information through logging onto the system which is denied to the public.

Meeting Industry Regulations

  • CMIS can assist organisations in the attainment of new 'efficiencies' in line with Gershon's efficiencies.
  • Assists organisations in meeting requirements dictated in the Freedom of Information Act 2002.

In This Section

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Northamptonshire achieve efficiencies with CMIS

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